Learn the common characteristics that all crises share. Next, you will be introduced to the Crisis Communication Plan Checklist. This checklist has three main parts, each accompanied by industry leader advice. The checklist can help your agency or organization...
The second part of the Crisis Communication Checklist contains 14 steps to take during the crisis as it is unfolding. Use this to insure that your agency or organization effectively communicates information about the crisis.
The third part of the Crisis Communication Checklist contains three steps to take after the crisis has ended. Review and evaluate how the crisis was handled and communicated.
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