The second part of the Crisis Communication Checklist contains 14 steps to take during the crisis as it is unfolding. Use this to insure that your agency or organization effectively communicates information about the crisis.
The third part of the Crisis Communication Checklist contains three steps to take after the crisis has ended. Review and evaluate how the crisis was handled and communicated.
Learn about the role that social media can play in your crisis communications. With its plugged-in audience and immediate distribution of messages, your agency or organization can quickly dispel rumors and respond directly to stakeholders.
Maybe you’ve heard the term “Communication Assessment” or “Communication Audit;” but what is it exactly? We will go over what it is, and the basic process to make you familiar with a communication assessment.
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